Do you have questions about an order, our products or just want to say hello?
We are happy to help you!
Please use the contact form below or one of the options.
📧 Email us at: support@popmartsmart.com
📱 DM us on Instagram & Tiktok: @popmartsmart
🕒 Response time: We usually respond within 24 hours on weekdays.
We look forward to hearing from you! 💖
Frequently Asked Questions (FAQ)
What do you sell?
We offer accessories and supplies for collectible figures – especially The Monsters Labubu from Pop Mart. Everything from outfits and mini bags to small furniture and diorama decorations.
What size do the accessories fit?
Our accessories are mainly adapted for Labubu in standard size (approx. 9–11 cm). We always try to include measurements in the product description – please contact us if you are unsure!
How long is the delivery time?
We strive for the fastest delivery possible. And we do everything we can to ensure that you receive your products, but at the moment there is a high load and may therefore affect deliveries somewhat.
Of which, on average, it takes: 5–14 working days
We pack and ship orders as quickly as we can! 📦✨
Thank you for your understanding.
How much does shipping cost?
Shipping within Sweden is from SEK 39. Free shipping on purchases over SEK 500!
International shipping is calculated at checkout.
Can I return an item?
Yes! You have a 14-day return policy. The product must be unused and in original condition/original packaging. Contact us at support@popmartsmart.se and we will help you.